Complaints Against Reliance!

Complaints against each & every service provider is a non issue these days as most of the complaints remain complaints till the last day of the person who gave a complaint or made a hue & cry over it comes in the shape of another nerve shattering SERVICE DRAMA!

The service provider against whom the complaint (Or A Million Same Sort Of Complaints Are Made!) is made will sit as if deeply involved in some serious thoughts to rectify the problem at hand & in the very next moment repeat it, with impunity.....a million times...in a million never thought of varieties!

Please have a look at the collection of great customer service/care provided from Reliance & lets try to have something better....!

http://www.orkut.co.in/Main#CommMsgs?cmm=27299806&tid=2599712370383058898

Johnson V - May 12, 2008
Complaints Against Reliance!?!?
A hell lot of complaints are heaped upon the Indian Multinational Reliance from almost all the sections/quarters of the society.....!

Their semi educated and stupidly trained customer care cells more often than not provide customers with 'The Stupidest of the Answers' and get away unnoticed and unpunished......!

Reliance customers, most of the times 'Take everything lying down', paying from their pockets....!

They are in a variety of industries....And they consider their customers as something of a stupid and helpless entity that they can deal with the customers in which ever way they choose to treat these hapless creatures....!

Its high time people/customers air their grievances loud and clear....!

And, here is a 'Bottomless Page' we,
'Complaint Box India' - http://www.orkut.com/Community.aspx?cmm=27299806
start that All People/Customers of Reliance can 'Call A Spade A Spade, in BIG LETTERS!!!'

SUJA MENON - May 23, 2008
That’s real about Reliance...
Reliance ,though it claims the best network in India...we will be forced to pay through our noses, if we wish to get their services. With tantalizing offers they attract us...But the Quality they provide for it is Worst.......
If we keep ourselves mum they wont give u value for money....Some come and react.....

Varsha Johnson - Aug 31, 2008
Rendering Pathetic Customer Service????
The Customer Service Cell of Reliance Communications doesnt know
even the basics of customer service and they think its the duty
of the customer to 'BEG' for redressel and be satisfied with
the "STUPIDEST OF ANSWERS & RESPONSES" these stupid fellows
provide!

What a disaster! They are drastically deficient in quality of service, etiquette,
knowledge of what they do, basic human civilities and a lot more things
which should be there in customer service.....!

Johnson V - Jan 23, 2009
Caller Tunes By Error....& You Have To Pay!
A person who used to call me asked Why I have put a caller tune to my mobile,
as whenever he rings me up he is disturbed by my choice! I told him I hadn’t subscribed to a caller tune. I called to my mobile from another phone and there it was, a Kannada Song as a caller tune! That song was miles away from the image I have about myself and other people have about me! It sounded like something out of place and out of context! A sort of pure jarring music & out dated style!

I called the customer officer over the phone and made my complaint! After "verifying my identity" taking a couple of minutes and "verifying the facts" for another couple of minutes, the customer care officer told me that "it was done in error" and I got to pay 45 rupees in the next bill which will be reimbursed in the bill that comes after the next!

I thought how come I pay 45 rupees for "the error done by mistake by the company"!
But I was relieved to hear that the amount will be "kindly reimbursed, a month later!"

I thanked the person who informed me about this 'Dirty Caller Tune Trick', as "no one can hear a caller tune installed in one's own mobile, because nobody calls/rings up one's own mobile from the same mobile!" And, there are not many people who will tell you that there is a caller tune installed in your mobile phone and its just bullsh** filling your phones with such sub standard caller tunes or caller tunes, at all!

And, I think, hundreds of people will be paying for caller tunes installed in their mobiles, without their consent or in other words "Done in Error or By Mistake", all over India! Because, my mobile company "Holds The World In Its Hold or Karliya Duniya Muttimein!"; I mean, the company which has done it to me is Reliance Communications or Reliance Mobile!

Unnikrishnan Guruvayoor - Feb 4, 2009
Reliance- NOT RELIABLE
The services provided by Reliance communications are not upto the mark!!

The CDMA sets of Reliance as they say, provide "seamless" network...but they are

NOT. If you travel a long distance and continuously taking over the reliance CDMA

set, each time when you change over from one tower to another ...the call is lost and

you will get a message "call could not be completed". You have to call again to get the

person online or vice versa. Same thing is there in the case of the value added services

like Caller tunes, Talking tunes etc. We won't know most probably whether a caller

tune or a talking tune is set in our instrument. And definitely in the next bill u will get

atleast an additional amount of Rs 45 to pay.

This is Reliance......and their service...

Johnson V - Jul 25, 2010
COMPLAINT AGAINST RELIANCE .....AGAIN!!
COMPLAINT AGAINST RELIANCE .....AGAIN!!
**********************************
I made a call from my Reliance landline, from 9.30pm-9.42pm yesterday (24-07-10, Saturday), to Reliance (*333) to give the intimation that My Land Line is installed with a caller tune, without my consent & knowledge, which I came to know only yesterday (24-07-10, Saturday).

The executive said that it was activated from my side on 16-07-10, Friday & he had proof for that! He asked me if I wished to de-activate the caller tune to which I told that as I had not activated it I was not going to give a request for de-activation & I had made the call ONLY to intimate that "A CALLER TUNE IS ACTIVATED ON MY LANDLINE WITHOUT MY KNOWLEDGE & I AM GOING TO SUE RELIANCE IF I AM CHARGED FOR WHAT I HAVE NOT DONE!"

The fact is that from 15th evening (I boarded the bus to Kerala on 15th Thursday, just after 10.45pm with my wife, from (near) the Madiwala Police Station, Bangalore!) to yesterday morning (24-07-10, Saturday) 8.15, I was not in my house! I returned from Kerala only yesterday morning & the landline was switched on only after 8.15 yesterday (24-07-10, Saturday) morning! Then, how come I make a request for a caller tune from my Bangalore Reliance land line number, when I was not physically present there in Bangalore?!